Shipping Policy | Avco Boxes

Last Updated: 7/14/2023

Thank you for choosing AVCO Boxes for your packaging needs. We strive to provide a seamless and efficient shipping experience to our customers. This Shipping Policy outlines important information regarding the shipping of orders placed on our website, https://avcoboxes.com/. Please read this policy carefully before making a purchase.

Order Processing Time: 1.1. Once you place an order, please allow 7-10 business days for us to process and pack your order. 1.2. Orders are processed on business days (Monday to Friday), excluding public holidays.
Shipping Methods and Delivery Time: 2.1. We offer various shipping methods to accommodate your needs. The available shipping methods will be displayed during the checkout process. 2.2. The delivery time depends on the shipping method selected and the destination address. Please note that delivery times are estimated and not guaranteed. 2.3. Once your order is shipped, you will receive a shipping confirmation email containing a tracking number, if applicable, to track the progress of your shipment.
Shipping Destinations: 3.1. We currently ship to addresses within the United States. Please ensure that the correct shipping address is provided at the time of placing the order. 3.2. For international orders, please note that the recipient is responsible for any customs duties, taxes, or fees that may be imposed by the destination country. We recommend checking with your local customs office for more information.
Shipping Charges: 4.1. Shipping charges are calculated based on the weight, dimensions, and destination of the package. The shipping costs will be displayed during the checkout process. 4.2. Any applicable taxes, customs duties, or fees are not included in the shipping charges and are the responsibility of the customer.
Shipment Tracking: 5.1. For eligible orders, a tracking number will be provided in the shipping confirmation email. You can use this tracking number to monitor the status and location of your package. 5.2. Please note that it may take some time for the tracking information to be updated after the package has been shipped. If you have any concerns about the progress of your shipment, please contact our customer service team for assistance.
Shipment Delays: 6.1. While we strive to ensure timely delivery of your order, please understand that unforeseen circumstances or events beyond our control may cause shipment delays. Such situations may include, but are not limited to, weather conditions, natural disasters, customs inspections, or carrier-related issues. 6.2. We will make every effort to communicate any potential delays and provide alternative solutions when feasible.
Lost or Damaged Shipments: 7.1. In the unfortunate event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to initiate an investigation and resolve the issue as quickly as possible. 7.2. Please retain all packaging materials and relevant documentation as they may be required to process a claim.
Change of Shipping Address: 8.1. If you need to change the shipping address after placing an order, please contact our customer service team as soon as possible. We will make every effort to accommodate your request, but please note that changes to the shipping address may cause delays or additional charges.
Changes to the Shipping Policy: 9.1. AVCO Boxes reserves the right to update or modify this Shipping Policy at any time without prior notice. 9.2. Any changes to this policy will be effective immediately upon posting the updated version on our website.

If you have any questions or need further assistance regarding our shipping policy, please contact our customer service team at info@avcoboxes.com.

Please note that this Shipping Policy is an integral part of our Terms and Conditions, which govern your use of our website and services.